Frequently Asked Questions
Delivery within a 25 mile radius is free. Outside of this coverage area the delivery cost is $65.00
Lessee may cancel reservation at any time prior to possession of Equipment. However, lessee will automatically forfeit initial down payment if cancelled within 14 days of event.
Installation of a tent must be done correctly for the protection of the users, the tent, and ultimately the success of your event. Therefore, it is our strict policy that all installations and takedowns are done by our experienced crews. All prices quoted will include these services.
Site considerations need to be dealt with before we arrive include mowing, automatic sprinklers turned off, electric and gas transmission lines clearly marked, etc. The crew will be back on site within the following day or two after your event for tear down; this usually happens very early in the morning.We require decorations are removed and all rental items are in the designated site for pickup.
Like most rental companies, we provide curbside delivery; which means we will provide set-up of tents, lights, draping, stages and dance floors. You or your event coordinator will be responsible for placement of tables, chairs, linens, dishes, etc. However A Covered Affair is happy to provide setup assistance for an additional fee.
Quotes and proposals do not guarantee availability of rental equipment. Equipment will be reserved only upon receipt of a signed rental contract and a 25% deposit. Final payment is due two weeks before event.
It is the responsibility of the renter to check with your Building Permit and Fire Departments prior to the installation date to confirm the requirement of permits. We will assist you in any way possible, but these clearances do remain the responsibility of the renter.
Our professional crew will usually set up a day or two in advance. This will allow you time for decorating and last minute preparations. You are to have the site prepped for setup before our arrival.
A Covered Affair is not responsible for sprinkler, power, gas, telephone or other buried lines. Customer is required to contact UDIG@1-800-555-5555 to locate power, gas, and telephone lines.
A Covered Affair Tent Rental and More is proudly serving the greater Willamette Valley including the beautiful city's of Salem, Portland, Dallas, Monmouth, Stayton, Silverton, McMinnville, Albany, Corvallis, Lebanon, Wilsonville, Canby, Oregon City, Molalla, Eugene, Newport, Tillamook, Hillsboro and more and always willing to travel to meet your needs